How to Use UOB Phone Banking

 

Bank Transaction
Transfer Funds between Accounts
Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password+ Press 2 For Transfer Funds between Accounts

Please Select
- Press 1 To Transfer Fund between Your Own Accounts

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Transfer Funds for Credit Card Payment Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press 3 For Transfer Funds for Credit Card payment + Card Number16 digits +T-Pin Password (when press Account Number at first time) Menu
Transfer Funds for UOB Cash Plus Payment Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press 3 To Transfer Funds for Credit Card payment + Card Number16 digits +T-Pin Password (when press Account Number at first time) Menu
Bill Payment
UOB Rewards Plus Redemption Press 5 For UOB Rewards Plus Inquiry and Redemption + Account No. or Card No.+ T-Pin Password + Press 2 UOB Rewards Plus Redemption
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Hold Cheque Press 4 For withholding ATM Card, Credit Card and Cheque + Press 3 Hold Cheque + Account No.+ T-Pin Password
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Cheque Book Order Press 3 For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 2 To order Cheque Book Order + Account No. or Card No.+ T-Pin Password
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Cancel Credit or Debit Card Press 4 For withholding ATM Card, Debit Card , Credit Card and Cheque

Please Select
- Press 1 For Withhold ATM Card , Debit Card
- Press 2 For Withhold Credit Card or UOB Cash Plus
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Change T- Pin Press 8 For application of UOB Phone banking services, Apply UOB Phone Banking membership, to change of T-Pin and information about UOB Phone Banking services membership + Press 2 To change your T-PIN + Account No. or Card No.+ T-Pin Password
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Card Activation Press 1 For credit card activation, application status inquiry or the latest promotion + Press 1 For credit card activation

Please Enter :
1. Your 16 digit credit card number and followed by th pound sign
2. Your 13 digit ID number ,followed by the pound sign
3. Your date of birth, month, and year follwed by the pound sign
4. Your 9 digit home telephone number as given in your record ,followed by the pound sign
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Personal Information Inqury
Balance Inquiry Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press1 For available balance inquiry

Please Select
- Press 1 Current Account
- Press 2 Saving Account
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Statement Inquiry Via Fax(Statement Inquiry)
Press 3 For statement request, check book order, or temporary credit line increase + Press 1 statement request + Account No. or Card No.+ T-Pin Password Please Select
-Press 1 For Current Account
- Press 1 For 1 days Backward Inquiry
- Press 2 For 7 days Backward Inquiry
- Press 3 For Present month Inquiry
- Press 4 For 1 month Backward Inquiry
- Press 2 For Saving Account
- Press 1 For 1 days Backward Inquiry
- Press 2 For 7 days Backward Inquiry
- Press 3 For Present month Inquiry
- Press 4 For 1 month Backward Inquiry
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Balance Inquiry For Credit Card or UOB Cash Plus Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press 1 For available balance inquiry + Press 3 For Credit Card or UOB Cash Plus Balance Inquiry + Card Number16 digits (when press Account Number at first time) +T Pin Password Please Select
- Press 1 For Available Balance Inquiry
- Press 2 For Payment Amount Inquiry
- Press 3 For Available Balance For Direct Debit Accounts
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UOB Rewards Plus Point Inquiry Press 5 For UOB Rewards Plus Inquiry and Redemption + Account No. or Card No.+ T-Pin Password + Press 1 UOB Rewards Plus Point Inquiry
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Requested UOB Rewards Plus Code or Redemption Form via fax Press 5 For UOB Rewards Plus Inquiry and Redemption + Account No. or Card No.+ T-Pin Password + Press 3 Requested UOB Rewards Plus Code or Redemption Form via fax Menu
Statement Inquiry Via Fax(Debit or Credit Card) Press 3 For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 1 statement request + Account No. or Card No.+ T-Pin Password (when press Account Number at first time) + Press 3 For Credit Card

Please Select
- Press 1 For Present Due
- Press 2 For 1 month Backward Inquiry
- Press 3 For 2 months Backward Inquiry

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Request form by fax machine

Press 3 For statement request, check book order, change address for credit card or Request form by fax machine

Press 1 for Credit Card Payment Form
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Press 2 for Loan Payment Form
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Press 3 for Transaction Dispute Form
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Press 4 for UOB Rewards Redemption Form
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Press 5 for UOB Personal Internet Banking Application Form
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Press 6 for UOB Business Internet Banking Cooperate Application and data change request Form

Follow by your fax number and press ‘#’

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General information / services Inquiry
Rate Inquiry  
Bank Interest Rate Inquiry

Press 9 For exchange rate, interest rate and branch telephone number inquiry + Press 3 Bank Interest Rate

Please Select
- Press 1 Saving Account
- Press 2 Fixed Account
- Press 3 Loan Account

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Exchange Rate Inquiry

Press 9 For exchange rate, interest rate and branch telephone number inquiry + Press 5 Exchange Rate Inquiry


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Services Inquiry  
Bank's Campaign Inquiry Press 1 For credit card activation, application status inquiry or the latest promotion

Please Select

Press 2 For the latest promotion

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UOB Phone Banking Membership Inquiry Press 8 For application of UOB Phone banking services, Apply UOB Phone Banking membership, to change of T-Pin and information about UOB Phone Banking services membership

Please Select

- Press 1 To apply for UOB Phone Banking membership
- Press 2 To change your T-PIN
- Press 3 To obtain "UOB Phone Banking" telephone banking service terms and condition by Fax
- Press 4 To obtain UOB Phone Banking Instruction by fax
- Press 5 To obtain information how to apply for UOB Phone Banking membership 

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