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How to Use UOB Phone Banking

Bank Transaction

Transfer Funds between Accounts

Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password+ Press 2 For Transfer Funds between Accounts

Please Select
- Press 1 To Transfer Fund between Your Own Accounts
- Press 2 To Transfer Funds to Third Party

Transfer Funds for Credit Card Payment

Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press 3 For Transfer Funds for Credit Card payment + Card Number16 digits +T-Pin Password (when press Account Number at first time)

Transfer Funds for UOB Cash Plus Payment

Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press 3 To Transfer Funds for Credit Card payment + Card Number16 digits +T-Pin Password (when press Account Number at first time)

Bill Payment

Known Company Code

Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press 4 To Transfer Funds for bill payment service + Press 1 Input Company Code

Unknown Company Code

Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press 4 To Transfer Funds for bill payment service + Press 2 For Unknown Company Code

Please Select
- Press 1 To make payment for Mobile Phone
- Press 2 To make payment for Credit Card
- Press 3 To make payment for Goods and Services
- Press 4 To make payment for Internet
- Press 5 To make payment for Pager
- Press 6 To make payment for Insurance
- Press 7 To make payment for Others

UOB Rewards Plus Redemption

Press 5 For UOB Rewards Plus Inquiry and Redemption + Account No. or Card No.+ T-Pin Password + Press 2 UOB Rewards Plus Redemption

Hold Cheque

Press 4 For withholding ATM Card, Credit Card and Cheque + Press 4 Hold Cheque + Account No.+ T-Pin Password

Cheque Book Order

Press 3 For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 2 To order Cheque Book Order + Account No. or Card No.+ T-Pin Password

Cancel Credit or Debit Card

Press 4 For withholding ATM Card, Credit Card and Cheque

Please Select
- Press 1 For Withhold ATM Card
- Press 2 For Withhold Credit or Debit Card

Change T- Pin

Press 8 For application of UOB Phone banking services, Apply UOB Phone Banking membership, to change of T-Pin and information about UOB Phone Banking services membership + Press 4 To change your T-PIN + Account No. or Card No.+ T-Pin Password

Card Activation

Press 1 For credit card activation, application status inquiry or the latest promotion + Press 1 For credit card activation

Please Enter :

1.	Your 16 digit credit card number and followed by th pound sign
2.	Your 13 digit ID number ,followed by the pound sign
3.	Your date of birth, month, and year follwed by the pound sign
4.	Your 9 digit home telephone number as given in your record ,followed by the pound sign

Personal Information Inqury

Balance Inquiry

Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press1 For available balance inquiry

Please Select
- Press 1 Current Account
- Press 2 Saving Account

Loan Inquiry

Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press 1 For available balance inquiry + Press 4 Loan Inquiry

Statement Inquiry Via Fax(Statement Inquiry)

Press 3 For statement request, check book order, or temporary credit line increase + Press 1 statement request + Account No. or Card No.+ T-Pin Password

Please Select
-Press 1 For Current Account

- Press 1 For 1 days Backward Inquiry
- Press 2 For 7 days Backward Inquiry
- Press 3 For Present month Inquiry
- Press 4 For 1 month Backward Inquiry

- Press 2 For Saving Account

- Press 1 For 1 days Backward Inquiry
- Press 2 For 7 days Backward Inquiry
- Press 3 For Present month Inquiry
- Press 4 For 1 month Backward Inquiry

Balance Inquiry For Credit Card or UOB Cash Plus

Press 2 For available balance inquiry, fund transfer or bill payment service + Account No or Card No.+ T-Pin Password + Press 1 For available balance inquiry + Press 3 For Credit Card or UOB Cash Plus Balance Inquiry + Card Number16 digits (when press Account Number at first time) +T Pin Password

Please Select
- Press 1 For Available Balance Inquiry
- Press 2 For Payment Amount Inquiry
- Press 3 For Available Balance For Direct Debit Accounts

UOB Rewards Plus Point Inquiry

Press 5 For UOB Rewards Plus Inquiry and Redemption + Account No. or Card No.+ T-Pin Password + Press 1 UOB Rewards Plus Point Inquiry

Requested UOB Rewards Plus Code or Redemption Form via fax

Press 5 For UOB Rewards Plus Inquiry and Redemption + Account No. or Card No.+ T-Pin Password + Press 3 Requested UOB Rewards Plus Code or Redemption Form via fax

Statement Inquiry Via Fax(Debit or Credit Card)

Press 3 For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 1 statement request + Account No. or Card No.+ T-Pin Password (when press Account Number at first time) + Press 3 For Credit Card

Please Select
- Press 1 For Present Due
- Press 2 For 1 month Backward Inquiry
- Press 3 For 2 months Backward Inquiry

Request form by fax machine

Press 3 For statement request, check book order, change address for credit card or Request form by fax machine

-	Press 1 for Credit Card Payment Form
-	Press 2 for Loan Payment Form
-	Press 3 for Transaction Dispute Form
-	Press 4 for UOB Rewards Redemption Form
-	Press 5 for UOB CyberBanking Individual Application Form
-	Press 6 for UOB CyberBanking Cooperate Application Form
-	Press 7 for UOB CyberBanking Data Change Request Form

Follow by your fax number and press ‘#’

General information / services Inquiry

Rate Inquiry

Bank Interest Rate Inquiry

Press 9 For exchange rate, interest rate and branch telephone number inquiry + Press 2 Bank Interest Rate

Please Select
- Press 1 Saving Account
- Press 2 Fixed Account
- Press 3 Loan Account

Exchange Rate Inquiry

Press 9 For exchange rate, interest rate and branch telephone number inquiry + Press 1 Exchange Rate Inquiry

Please Select

- Press 1 Exchange Rate For Bank Note

- Press 1 US Dollar
- Press 2 Hongkong Dollar
- Press 3 Singapore Dollar
- Press 4 Pound Stering
- Press 5 Japanese Yen
- Press 6 Australia Dollar
- Press 7 Euro Dollar

- Press 2 Oversea Remittance Rate (T/T)

- Press 1 US Dollar
- Press 2 Hongkong Dollar
- Press 3 Singapore Dollar
- Press 4 Pound Stering
- Press 5 Japanese Yen
- Press 6 Australia Dollar
- Press 7 Euro Dollar

Branch Telephone Number Inquiry

Press 9 For exchange rate, interest rate and branch telephone number inquiry + Press 3 Branch Telephone Number + Please enter branch code or first three digits of account number followed by the pound sign

Services Inquiry

Bank's Campaign Inquiry

Press 1 For credit card activation, application status inquiry or the latest promotion

Please Select

Press 2 For the latest promotion
- Press 1	For UOB VISA and other credit cards
- Press 2	For UOB I-Cash , UOB Cash Plus , UOB Executive O/D and other loans
- Press 3	Mutual Funds Inquiry
- Press 4	Bancassurance Product Inquiry

Press 3 For application status inquiry
- Press 1	For Credit Card application status Enquiries
- Press 2	For Personal Loans application status Enquiries

UOB Phone Banking Membership Inquiry

Press 8 For application of UOB Phone banking services, Apply UOB Phone Banking membership, to change of T-Pin and information about UOB Phone Banking services membership

Please Select

- Press 1	To apply for UOB Phone Banking membership
- Press 2	To change your T-PIN
- Press 3	To obtain "UOB Phone Banking" telephone banking service terms and condition by Fax
- Press 4	To obtain UOB Phone Banking Instruction by fax
- Press 5	To obtain information how to apply for UOB Phone Banking membership

Mutual Funds Inquiry

Press 7 For open-ended fund inquiry

Please Select
- Press 1 Daily N A V
- Press 2 Fund Fact Sheet

UOB Cash Management Inquiry

Press 6 For UOB ash Management Services

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