With us, you will confident and secure with the security technology that recognized as international standard level. It will include as follows

• Data encryption technology with Secured Socket Layer (SSL) 128 bits.
• Networking and computer firewall technology.
• Especially for all financial transactions, we deliver with security 2 layers  (Two-Factor Authentication technology or 2FA) with another password to use one time only(One Time Password).
  

What is “One Time Password”?
One Time Password or OTP password is used to increase the level of security for personal information with your online transactions, which OTP 8-digit number that will be used only once per transaction for reduce risk in transactions rather than using a regular password identification only (User ID & Password).

How to get “One Time Password”?
Application for existing customers and new customers available at our branch, you can contact the UOB branches as you convenient for filling a request to change information and services of UOB CyberBanking. With attached copy of ID card or passport copy (for foreigners) only 1 copy for register your mobile phone number. (Only the number that registered in Thailand only) Within 7 days from the date of your submission, you will receive SMS to confirm the registration.

Inquiry your account summary of UOB, within a single click (Account Summary).

• Inquiry balance of savings account & current account.
• Inquiry balance of fixed account.
• Inquiry balance of foreign currency account.
• Inquiry balance of loan account.
• Inquiry credit card movement.
• Inquiry ATM movement.

Inquiry balance of savings account & current account.

• Go to the summary of funds, "Account Summary" screen will shows the balance for each account.
• Select the account number that you would like to view the detail of statement.
• Transactions of this account you choosed will be displayed.
• If you want to inquiry more details, you can specify date (Day - Month – Year) by the start date (From) and end date (To). Duration period will not exceed 60 days, and then select "SUBMIT".
• If the account details more than 1 page, you can inquire the information by selecting the "NEXT" button until found "End of Statement".
  

Inquiry balance of fixed account.

• Go to the summary of funds, "Account Summary" screen will shows the balance for each account.
• Select the account number that you would like to view the detail of statement.
• The system will show the movement of account you choosed, such as available balance, outstanding balance and transaction date

Inquiry balance of foreign currency account.

• Go to the summary of funds, "Account Summary" screen will shows the balance for each account.
• Select the Foreign currency account number that you would like to view the details statement.
• The system will show the movement of account you choosed, such as available balance, outstanding balance and transaction date. (Transaction history available 1 month only)
  

Inquiry balance of loan account.

• Go to the summary of funds, "Account Summary" screen will shows the balance for each account.
• Select the Loan account number that you would like to view the details statement.
• The system will show the movement of account you choosed, such as loan type, customer name, status, pay off amount, principal balance, current interest balance, loan grant amount, collection fee & next payment due date.
  

Inquiry credit card movement.

• Go to the summary of funds, "Account Summary" screen will shows the balance for each account.
• Select the credit card number that you would like to view the detail statement. System will display as follows:
  • Credit limit
  • Available credit
  • Due date
  • Total amount for payment
  • Minimum payment required
  • Interest & Fee charged
  • UOB Rewards Plus
  • List of transaction before cut off period
  • List of transaction due

Inquiry ATM movement.

• Go to the summary of funds, "Account Summary" screen will shows the balance for each account.
• Select the account number that you would like to view the details statement. System will display latest 10 transactions as follows:
  • Day / Month / Year of transactions
  • Details of the item.
  • Amount
  • Status of the transaction

Easy fund to everyone you want (Fund Transfer).
If you have UOB account and would like to transfer to other account, easy way with UOB CyberBanking.

• Transfer funds within your own account.
  You can transfer money between a savings or current account, unlimited amount and service 24 hours 7 days.
  
  
• Transfer money to other person in UOB
  You can transfer money from savings or current accounts to a savings or current account of third party in UOB, you can transfer maximum THB 200,000 per day, 24 hours 7 days.
  

  First time, Bank require to register account by filling in data both "Recipient Name" and "Account Number". It will convenient to you for next fund transferring via UOB CyberBanking

• Step of registration of payee name (Add My Recipient).
  • Go to Summary of funds "Account Summary" screen and select menu "Fund Transfer".
  • Select "To another UOB Account” and press on "ADD +" button for register account.
  • The system will ask you to fill in data as below: 
    • "Recipient name", allow you input alias name of your account. It will be alphabet or number with maximum 20 characters. Also, bank not allow for any special character sample "!@#$%^&*()_+".
    • "Account number", please fill in with number only, maximum 10 characters and click "Submit" button.
  • The system will display confirmation screen and require you enter OTP that you can get by press on message "Click here to receive your OTP via SMS". Then, bank will send the OTP as text to your mobile phone.
  • You enter OTP code and press on "CONFIRM" button.
  • New recipients will create into your list and it will appear in the table on the left of the screen.

Note: You can register recipient maximum to 10 items and transfer maximum THB 200,000 per day, 24 hours 7days

• Transfer money to other bank account
  You can transfer money from savings or current accounts to another 9 banks in Thailand, bank available as follows: 
  • Siam Commercial Bank
• Bangkok Bank
• KasikornBank
• TMB Bank
• Krungthai Bank
• Bank of Krungsri Ayudhya
• Thanachart Bank
• Standard Chartered Bank (Thai)
• CIMB THAI Bank New

First time, Bank require to register beneficiary account first and it will convenient to you for next fund transferring via UOB CyberBanking

• Step of registration of payee name (Add My Recipient).
  • Go to Summary of funds "Account Summary" screen and select menu "Fund Transfer".
  • Select "To another bank account” and press on "ADD +" button for register account.
  • The system will ask you to fill in data as below: 
    • "Recipient name", allow you input alias name of your account. It will be alphabet or number with maximum 20 characters. Also, bank not allow for any special character sample "!@#$%^&*()_+".
    • "Bank name", please select your beneficiary bank name from drop down list.
    • "Account number", please fill in with number only, maximum 10 characters and click "Submit" button.
  • The system will display confirmation screen and require you enter OTP that you can get by press on message "Click here to receive your OTP via SMS". Then, bank will send the OTP as text to your mobile phone.
  • You enter OTP code and press on "CONFIRM" button.
  • New recipients will create into your list and it will appear in the table on the left of the screen

Note: You can register recipient maximum to 10 items and transfer maximum THB 100,000 per day, 24 hours 7days

Transfer to foreign countries via the Internet (Global Fund Transfer).

• You can register transaction online money transfer services across the country by entering transaction via “Global Funds Transfer”
• Bank will operate within 3 working days and then, you can use this service.
  More information.
• How to use Global Fund Transfer service

Payment service (Bill Payment).
You can pay your UOB credit card, mobile phone, MEA (Metropolitan Electricity Authority), internet service and other more 100 items you want to pay. Your payment information will be sent to the provider of each services, available 24 hours 7 days, you can choose type of payment one from 3 types.

• Pay Now: transaction will be sent to the provider of each service immediately.
• Future Payment: you can choose specific transaction date to the future, limit maximum 1 month in advance from today.
• Recurring Payment: you can make recurring transactions in the same period, limit to maximum 3 months from date of your transaction.
  

Note:

• You can create a bill payment receipt by follows
  • Press on "Create Cyber Receipt" button; it will be displayed on the bill payment page. You can save to data file as Text file format and select "SAVE" in the display window. The receipts will display the details of your payment transaction.
  • You can specify the file name to save information on your computer, press and then press "SAVE".

• List of biller available, please click here.

Simply way to pay your Tax (Tax Payment).
You can pay the Revenue Department's tax easily. Just register at the Department of Revenue website at www.rd.go.th and use the reference number to make TAX payment via UOB CyberBanking, available 24 hours 7 days.

Online Money Order service
With cooperation between UOB and Thailand Post Company Limited to provide services and facilities, you can send money from online money order services via UOB CyberBanking to your colleague through Post, nation wide. Just provide the recipient destination, name and amount. This service is real time so you can contact your colleague to receive money immediately.

First time, Bank require to register recipient account first and it will convenient to you for next fund transferring via UOB CyberBanking

• Step of registration of payee name (Add My Recipient).

• Go to Summary of funds "Account Summary" screen and select menu "Online Money Order".
• Press on "ADD +" button for register account.
• The system will ask you to fill in data as below: 
  • "Recipient name", allow you input alias name of your account. It will be alphabet or number with maximum 20 characters. Also, bank not allow for any special character sample "!@#$%^&*()_+".
  • "Zip code", you can choose from drop down list and specific by fill in number 5 digits.
  • "Name of sender" and "Name of Recipient", please specific with alphabet maximum 20 characters.
  • "Account number", choose account for deduction money and sending to recipient and click "Submit" button.
• The system will display confirmation screen and require you enter OTP that you can get by press on message "Click here to receive your OTP via SMS". Then, bank will send the OTP as text to your mobile phone.
• You enter OTP code and press on "CONFIRM" button.
• New recipients will create into your list and it will appear in the table on the left of the screen.

Note: You can register recipient maximum to 10 items and transfer maximum THB 100,000 per day, 24 hours 7days

Other Services.

• You can change your User ID
  • The bank sent your User ID but we allow to change to whatever you need.
  • Select the menu "Other Services" and choose "Change User ID”
  • The system will allow you to enter your password (to identify owners account) and enter the new User ID and require to input again as confirmation for new User ID. then select "SUBMIT".

Note: User ID must be Alphanumeric only and must be at least 4 characters long. Also, the system does not allow Thai alphabet and special symbols.

• You can change your password and for your secure reason, please change your password regularly.
  • Select the menu "Other Services" and choose "Change Password".
• Then, you can set new password as you want and select "SUBMIT".

Note: You can set a password has both alphabet and numbers and at least 8 characters long.

• You can change email
• Select the menu "Other Services".
• Select "Change e-mail Address".
• Enter the new email you want.
• Select "SUBMIT".
  
  
• You can review the transaction by choosing  “Session Summary”
  
  • Select the menu "Other Services".
  • Select "Session Summary".
  • The system will display the historical information, you can check immediately, available 6 months.
    
    
• You can stop “Cheque”
  In case of you have current accounts with us and you want to stop some cheque, just make transaction via UOB CyberBanking only.
• Select the menu "Other Services".
• Select "Stop Cheque".
• Select your current account payable checks.
• Enter the number you want to check the Stop command.
• Select "SUBMIT".
  
  
• Apply mPAY with AIS.
  MPAY payment system through AIS mobile networks, One-2-Call & GSM Advance, you can make transaction 24 hours such as pay for goods and services, pay ticket of movies.
  • Select the menu "Other Services".
• Select "Add Bank account for mPAY by AIS".
• Select the account you want to connect with AIS services and fill in mobile phone number in the box "Enter AIS mobile phone number" and select "SUBMIT".
• System will check your account and input the mobile phone number again then press "SUBMIT" to confirm the transaction
  
  
• Apply Online Direct Debit .
  You can apply Online Direct Debit by follows
  • Select the menu "Other Services".
• Select "Online Direct Debit Registration".
• Select "Category" and "Biller" and select "SUBMIT".
• Select the account you want to connect with this service and fill in your payment information and select "SUBMIT".
• The system will display confirmation screen and require you enter OTP that you can get by press on message "Click here to receive your OTP via SMS". Then, bank will send the OTP as text to your mobile phone.
• You enter OTP code and press on "CONFIRM" button to confirm the transaction.

We would like to suggest you on the security improvement for UOB CyberBanking.

• The bank has enhanced more security on its technology, Two-Factor Authentication (2FA), to reduce risk when you transact online. The system will ask you to fill in One-Time Password (OTP), generated from the system and send to you via SMS when you log in to UOB CyberBanking as a second verification in addition to User ID and Password at http://www.uob.co.th. You can visit any of the UOB branch to register your mobile phone number for receiving OTP via SMS.
• Regularly change your password to prevent attack from hacker.
• Do not click at any attached link from incoming email because hacker may attach the URL address of the Phishing site to the unaware user, but  type the URL address instead (http://www.uob.co.th). Verify the URL address of web site before providing your User ID and Password – This is to ensure that you will not provide your identity to any Phishing website.

There are recent media reports of viruses (Trojan horse malware) which targets local banks. This malware, SpyEye, steals login credentials such as User ID, passwords and one-time passwords from the user. It can also disable anti-virus protection and take over control of your computer.  So we would like to suggest you to protect your computer from viruses as follows:

• Do not open attachments or follow web links in unsolicited emails from unknown parties, or suspicious parties
• Install an anti-virus software, and ensure that it is regularly updated
• Scan your computer regularly for viruses or malware, or turn on automatic scanning
• Ensure your computer is regularly patched against security vulnerabilities

UOB CyberBanking is the banking service on the Internet. Customers can make transaction everywhere and anytime. So we would like to suggest the guidelines for using UOB CyberBanking as follows:

• You should verify the last visiting date after successfully logon to UOB CyberBanking
• You should not leave their computer unattended while the UOB CyberBanking is logged in.
• You should log off the UOB CyberBanking once your transaction is finished.
  
  
• After every session, please sign off from the UOB CyberBanking. Click the Sign Off button from the top-right menu. After signing off, you may click sign on again to come back to UOB CyberBanking or click http://www.uob.co.th to go to UOBT’s homepage.
  
  
• You should check the accuracy of transactions every time when  you make transaction via UOB CyberBanking
• You should remove the temporary Internet files of websites you visit
  
  
• Follow these steps: (For IE 6.0 and higher)
• Select "Tools" from the Menu Bar.
• Select "Internet Options".
• Select "General" tab.
• Click the "Delete Files" button under Temporary Internet files.
• Click "OK" to exit the dialogue box.
  
  
• Do not disclose  your User ID, password and one-time password for access to UOB CyberBanking to other person
• You should avoid using other person's computer or public-access computers for logging in to the UOB CyberBanking
• You should avoid visiting unknown websites and do not open unknown or suspicious attachments
• Always read your SMS notifications carefully, and do not enter any OTP (one-time passwords) for transactions that  you did not initiate or request
• Please notify the Bank immediately at UOB Call center T.0-2285-1555 if  you have any problems with this service