How to Use UOB Phone Banking

  • 1. Dialing 0-2285-1555
    2. For English Please press the pound sign (#)
    3. Choose the Transaction

Bank Transaction
Transfer Funds between Accounts

Press 2 For available balance inquiry , fund  transfer , UOB Card payment + Account No or Card No.+ T-Pin Password + Press 2 For Transfer Funds between Accounts

Please Select

  • Press 1 To Transfer Fund between Your Own Accounts
Transfer Funds for Credit Card Payment

Press 2 For available balance inquiry , fund  transfer , UOB Card payment + Account No or Card No.+ T-Pin Password + Press 3 For Transfer Funds for Credit Card payment

Transfer Funds for UOB Cash Plus Payment

Press 2 For available balance inquiry , fund  transfer , UOB Card payment + Account No or Card No.+ T-Pin Password + Press 3 For Transfer Funds for Credit Card payment

UOB Rewards Plus Redemption

Press 5 For UOB Rewards Plus Inquiry and Redemption + Account No. or Card No.+ DOB  + Press 2 UOB Rewards Plus Redemption

Hold Cheque

Press 4 For withholding ATM Card, Credit Card and Cheque + Account No. or Card No. + T-Pin Password + Press 3 Hold Cheque

Cheque Book Order

Press 3 For statement request ,check book order,change of address for credit card or temporary credit line increase +Press 2 To order Cheque Book Order + Account No. or Card No.+ T-Pin Password

Cancel Credit or Debit Card

Press 4 For withholding ATM Card, Debit Card , Credit Card and Cheque

Please Select

  • Press 1 For Withhold ATM Card , Debit Card
  • Press 2 For Withhold Credit Card or UOB Cash Plus
Change T- Pin

Press 8 For application of UOB Phone banking services, Apply UOB Phone Banking membership, to change of T-Pin and information about UOB Phone Banking services membership + Press 2 To change your T-PIN + Account No. or Card No.+ T-Pin Password

Card Activation

Press 1 For credit card , Debit card activation, application status inquiry  , UOB loan for SME information + Press 1 For credit card activation

Personal Information Inqury
Balance Inquiry

Press 2 For available balance inquiry , fund  transfer , UOB Card payment + Account No or Card No.+ T-Pin Password + Press1 For available balance inquiry

Please Select

  • Press 1 Current Account
  • Press 2 Saving Account
Statement Inquiry Via Fax(Statement Inquiry)

Press 3 For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 1 statement request + Account No. or Card No.+ T-Pin Password Please Select

  • Press 1 For Current Account
    • Press 1 For 1 days Backward Inquiry
    • Press 2 For 7 days Backward Inquiry
    • Press 3 For Present month Inquiry
    • Press 4 For 1 month Backward Inquiry
  • Press 2 For Saving Account
    • Press 1 For 1 days Backward Inquiry
    • Press 2 For 7 days Backward Inquiry
    • Press 3 For Present month Inquiry
    • Press 4 For 1 month Backward Inquiry
Balance Inquiry For Credit Card or UOB Cash Plus

Press 2 For available balance inquiry , fund  transfer , UOB Card payment + Account No or Card No.+ T-Pin Password + Press 1 For available balance inquiry + Press 3 For Credit Card or UOB Cash Plus Balance Inquiry. 

UOB Rewards Plus Point Inquiry

Press 5 For UOB Rewards Plus Inquiry and Redemption + Account No. or Card No.+ DOB + Press 1 UOB Rewards Plus Point Inquiry

Requested UOB Rewards Plus Code or Redemption Form via fax

Press 5 For UOB Rewards Plus Inquiry and Redemption + Press 3 Requested UOB Rewards Plus Code or Redemption Form via fax.

Please selete

  • Press 1 For UOB Rewards Plus Code by fax
  • Press 2 For UOB Rewards Plus redemption Form by fax
Statement Inquiry Via Fax(Debit or Credit Card) Press 3 For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 1 statement request + Account No. or Card No.+ T-Pin Password  + Press 3 For Credit Card

Please Select

  • Press 1 For Present Due
  • Press 2 For 1 month Backward Inquiry
  • Press 3 For 2 months Backward Inquiry

 

Request form by fax machine

Press 3  For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 4 Request form by fax machine

  • Press 1 for Credit Card Payment Form
  • Press 2 for Loan Payment Form
  • Press 3 for Transaction Dispute Form
  • Press 4 for UOB Rewards Redemption Form
  • Press 5 for UOB Personal Internet Banking Application Form
  • Press 6 for UOB Business Internet Banking Cooperate Application and data change request Form

Follow by your fax number and press ‘#’

General information / services Inquiry
Rate Inquiry  
Bank Interest Rate Inquiry

Press 9 For credit card payment inquiry, Credit Card available balance inquiry, exchange rate , interest rate  + Press 3 Interest rate inquiry

Please Select

  • Press 1 Saving Account
    Press 2 Fixed Account
  • Press 3 Loan Account

 

Exchange Rate Inquiry

Press 9  For credit card payment inquiry, Credit Card available balance inquiry, exchange rate , interest rate + Press 5 Exchange Rate Inquiry

 

Services Inquiry  
Bank's Campaign Inquiry Press 1  For credit card , Debit card activation, application status inquiry  , UOB loan for SME information

Please Select

  • Press 2 For the latest promotion

 

UOB Phone Banking Membership Inquiry Press 8 For application of UOB Phone banking services, change of T-Pin and information about UOB Phone Banking services

Please Select

  • Press 1 To apply for UOB Phone Banking membership
  • Press 2 To change your T-PIN
  • Press 3 To obtain "UOB Phone Banking" telephone banking service terms and condition by Fax
  • Press 4 To obtain UOB Phone Banking Instruction by fax
  • Press 5 To obtain information how to apply for UOB Phone Banking membership