How to Use UOB Phone Banking

How to Use UOB Phone Banking

Dialing 0-2285-1555
For English Please press the pound sign (#)
Choose the Transaction

Bank Transaction

Transaction	action
Transfer Funds between Accounts	Press 2 For available balance inquiry , fund transfer , UOB Card payment + Account No or Card No.+ T-Pin Password + Press 2 For Transfer Funds between Accounts Please Select - Press 1 To Transfer Fund between Your Own Accounts
Transfer Funds for Credit Card Payment	Press 2For available balance inquiry , fund transfer , UOB Card payment + Account No or Card No.+ T-Pin Password + Press 3For Transfer Funds for Credit Card payment
Transfer Funds for UOB Cash Plus Payment	Press 2For available balance inquiry , fund transfer , UOB Card payment + Account No or Card No.+ T-Pin Password + Press 3 For Transfer Funds for Credit Card payment
UOB Rewards Plus Redemption	Press 5For UOB Rewards Plus Inquiry and Redemption + Account No. or Card No.+ DOB + Press 2 UOB Rewards Plus Redemption
Hold Cheque	Press 4For withholding ATM Card, Credit Card and Cheque + Account No. or Card No. + T-Pin Password + Press 3 Hold Cheque
Cheque Book Order	Press 3For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 2 To order Cheque Book Order + Account No. or Card No.+ T-Pin Password
Cancel Credit or Debit Card	Press 4 For withholding ATM Card, Debit Card , Credit Card and Cheque Please Select - Press 1 For Withhold ATM Card , Debit Card - Press 2 For Withhold Credit Card or UOB Cash Plus
Change T- Pin	Press 8 For application of UOB Phone banking services, Apply UOB Phone Banking membership, to change of T-Pin and information about UOB Phone Banking services membership + Press 2 เTo change your T-PIN + Account No. or Card No.+ T-Pin Password
Card Activation	Press 1 For credit card , Debit card activation, application status inquiry , UOB loan for SME information + Press 1For credit card activation

Personal Information Inqury

section	action
Balance Inquiry	Press 2For available balance inquiry , fund transfer , UOB Card payment + Account No or Card No.+ T-Pin Password + Press1 For available balance inquiry Please Select - Press 1 Current Account - Press 2 Saving Account
Statement Inquiry Via Fax(Statement Inquiry)	Press 3 For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 1 statement request + Account No. or Card No.+ T-Pin Password Please Select Press 1 For Current Account Press 1 For 1 days Backward Inquiry Press 2 For 7 days Backward Inquiry Press 3 For Present month Inquiry Press 4 For 1 month Backward Inquiry Press 2 For Saving Account Press 1 For 1 days Backward Inquiry Press 2 For 7 days Backward Inquiry Press 3 For Present month Inquiry Press 4 For 1 month Backward Inquiry
Balance Inquiry For Credit Card or UOB Cash Plus	Press 2 For available balance inquiry , fund transfer , UOB Card payment + Account No or Card No.+ T-Pin Password + Press 1 For available balance inquiry + Press 3 For Credit Card or UOB Cash Plus Balance Inquiry.
UOB Rewards Plus Point Inquiry	Press 5 For UOB Rewards Plus Inquiry and Redemption + Account No. or Card No.+ DOB + Press 1 UOB Rewards Plus Point Inquiry
Requested UOB Rewards Plus Code or Redemption Form via fax	Press 5 For UOB Rewards Plus Inquiry and Redemption + Press 3 Requested UOB Rewards Plus Code or Redemption Form via fax. Please selete - Press 1 For UOB Rewards Plus Code by fax - Press 2 For UOB Rewards Plus redemption Form by fax
Statement Inquiry Via Fax(Debit or Credit Card)	Press 3 For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 1 statement request + Account No. or Card No.+ T-Pin Password + Press 3 For Credit Card Please Select Press 1 For Present Due Press 2 For 1 month Backward Inquiry Press 3 For 2 months Backward Inquiry
Request form by fax machine	Press 3 For statement request ,check book order,change of address for credit card or temporary credit line increase + Press 4 Request form by fax machine Press 1 for Credit Card Payment Form Press 2 for Loan Payment Form Press 3 for Transaction Dispute Form Press 4 for UOB Rewards Redemption Form Press 5 for UOB Personal Internet Banking Application Form Press 6 for UOB Business Internet Banking Cooperate Application and data change request Form Follow by your fax number and press ‘#’

General information / services Inquiry

Rate Inquiry
Bank Interest Rate Inquiry	Press 9 For credit card payment inquiry, Credit Card available balance inquiry, exchange rate , interest rate + Press 3 Interest rate inquiry Please Select Press 1 Saving Account Press 2 Fixed Account Press 3 Loan Account
Exchange Rate Inquiry	Press 9 For credit card payment inquiry, Credit Card available balance inquiry, exchange rate , interest rate + Press 5 Exchange Rate Inquiry
Services Inquiry
Bank's Campaign Inquiry	Press 1 For credit card , Debit card activation, application status inquiry , UOB loan for SME information Please Select Press 2 For the latest promotion
UOB Phone Banking Membership Inquiry	Press 8 For application of UOB Phone banking services, change of T-Pin and information about UOB Phone Banking services Please Select Press 1 To apply for UOB Phone Banking membership Press 2 To change your T-PIN Press 3 To obtain "UOB Phone Banking" telephone banking service terms and condition by Fax Press 4 To obtain UOB Phone Banking Instruction by fax Press 5 To obtain information how to apply for UOB Phone Banking membership

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UOB Customer Support and Contact Details

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UOB Call Center

Tel. 0-2285-1555

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