Medical Concierge

Medical Concierge

Nothing is more important than your health and that of your loved ones. This is why we have enhanced our UOB Medical Concierge, a complimentary service offered exclusively for our Privilege Banking clients. We now partner two of the region’s leading healthcare providers, so you and your family can access an even more extensive network of specialists and medical services in Singapore.

Just as importantly, UOB Medical Concierge provides the expertise you need to make informed decisions for all your family’s health needs.


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Access to the appropriate specialists

Our medical partners in Singapore can direct you to suitable specialists from among a network of more than 1,500 specialists, based on your needs.

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Timely medical assistance

Contact our concierge partners at your convenience1, including through a 24/7 dedicated hotline2, email and WhatsApp3.

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Fuss-free arrangements

We can also assist with travel arrangements if you or your loved ones need to travel to Singapore for your medical appointments.

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Preventive healthcare services

Get access to exclusive health screening packages to stay in the pink of health.

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Holistic wellness offerings

Choose from a wider selection of Traditional Chinese Medicine (TCM) treatments2, as well as dental and ophthalmology3 packages.

1Provided that it does not extend to any medical advice.

2Only offered by IHH Healthcare.

3Only offered by Singapore Medical Group.

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Singapore Healthcare Partners

IHH Healthcare

One of Asia’s leading names in private healthcare.

  • Full spectrum of integrated healthcare services from clinics, specialists to Traditional Chinese Medicine (TCM) and health screening.
  • Manages 4 hospitals in Singapore: Gleneagles, Mt Elizabeth, Mt Elizabeth Novena and Parkway East Hospitals.
  • View the full list of Screening and Wellness Packages offered by IHH Healthcare.

To enjoy these services under IHH Healthcare, you can contact the concierge service in the following ways:

Call: +65 6812 3758

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Singapore Healthcare Partners

Singapore Medical Group

Healthcare organisation with a network of private specialist providers across diverse medical disciplines.

  • With over 120 specialists on board the medical referral programme.
  • Four established pillars in Aesthetics, Diagnostic Imaging & Screening, Oncology and Women’s and Children’s Health
  • View the full list of Health Screening and Wellness Packages offered by Singapore Medical Group.

To enjoy these services under Singapore Medical Group, you can contact the concierge service in the following ways:

Wellness Booster Kit

Enjoy these complimentary wellness rewards after you have arranged for a medical appointment or health screening in Singapore through UOB Medical Concierge.

To redeem your Wellness Booster Kit, please contact your UOB Client Advisor. Click here for terms and conditions.

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Eu Yan Sang Pure Lingzhi Essence set

Give your immunity a boost with a 6-bottle pack of Eu Yan Sang Pure Lingzhi Essence (worth S$110.90), which also aids in reducing fatigue and improving digestion.

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Land transfer to your medical appointment

Arrive at your medical appointment in comfort with a one-way car transport service.

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Upgrade to Platinum tier of Pan Pacific DISCOVERY Programme

As a Privilege Banking client, enjoy upgraded benefits at the Pan Pacific Hotels Group’s network of more than 800 hotels across 100 countries, including:

  • Enhanced rate of up to 6% back in DISCOVERY Dollar loyalty points
  • Exclusive rates on direct bookings and seasonal offers of up to 40% off
  • Room upgrades and late check-out
  • Savings on dining bills

See full details here.

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A range of travel, dining and retail offers

As our client, you can enjoy offers and privileges from across the region. Here are some exclusive deals that might interest you for your next visit to Singapore:
  • Up to THB1,000 off on flight booking Promo code: UCTH
  • Travel Deals | The Travel Insider
    The Shilla Duty Free Singapore
  • S$15 off with min. spend of S$200
  • The Shilla Duty Free Deals | The Travel Insider
    Jewel Changi Airport
  • S$10 Jewel voucher with min. spend S$150
  • Jewel Changi Airport Deals | The Travel Insider
    King Power Duty Free
  • THB500 off with min spend of THB2500
  • King Power Duty Free Deals | The Travel Insider

    Check out Travel Insider – UOB’s one-stop travel portal – to see the full list of offers.

    Nothing herein shall be construed as medical advice and nor does it purport to do so. Neither United Overseas Bank Limited (“UOB”) nor any of its related corporations, subsidiaries or affiliates (collectively, the “UOB Group”) shall be liable or assume any responsibility whatsoever (whether direct, indirect and/or consequential) for the products and/or services offered by the IHH Healthcare (“IHH”) and/or Singapore Medical Group (“SMG”); and the products and services offered by IHH and/or SMG have neither been certified by the UOB Group nor tested for certification purposes by the UOB Group and under no circumstances shall the inclusion of any product or service offered by IHH and/or SMG in any promotional material published by UOB or the inclusion of the IHH and/or SMG in this programme shall be construed as an endorsement or recommendation of such product or service by the UOB Group.

    Through the act of requesting for or utilizing any of the Privileges, each Privilege Banking and/or Privilege Reserve client of UOB is deemed to have consented to the collection, use and disclosure of his / her personal data by UOB, IHH and/or SMG (and any person as UOB deems fit at its discretion) for all purposes incidental to the Privileges offered (including any promotional, marketing and publicity purposes in connection to the Privileges).

    UOB is not responsible for the quality of services offered and assumes no liability or responsibility for the acts or defaults of the merchant and services offered above. UOB is not an agent of the merchant. Any dispute about the service standard must be resolved directly with the merchant. The merchant may impose conditions for the utilization of the services and UOB will not be responsible for any injury, loss or damage suffered as a result of the usage of the services. UOB and the merchant reserve the right to vary/amend the privileges and/or the terms and conditions without (a) prior notice (and at their discretion), (b) assigning any reason therefore or (c) assuming any liability to any party. While the information provided herein is believed to be reliable as at the date of publication, UOB makes no representation or warranty whether express or implied and accepts no responsibility or liability for its completeness or accuracy. The decisions of UOB on all matters relating to this promotion are final, conclusive and binding. UOB shall not be obliged to give any reason or enter into any correspondence with any person on any matter concerning the above.