Dear Valued Customer,


We trust you are well and are enjoying the privileges and benefits the Bank offers.

If you have received an email or SMS from the Bank requesting an update of your contact details, it is because our records show that you have differing contact details between UOB and Citibank, such as

  1. mobile number(s) and/or
  2. email address(es)

To ensure that you continue to have a seamless banking experience post migration, we will be reaching out to you to update your contact details.

It is imperative that you update your contact details to avoid disruption to the following services:

  1. To ensure you can continue transacting on your account(s)
  2. View your transaction records
  3. Single view of all your combined accounts
  4. Receive transaction alerts and service disruption notification
  5. Receive latest announcements and privileges

Please expect a call from our Contact Centre via phone number 1588.

Furthermore, the Bank would like to remind you that we have stopped sending SMS and emails with embedded links, except for those who consent. Should you receive SMS and/or emails with embedded links, please suspect that it is fraud. To report scams, please call Fraud Hotline at 0-2344-9555.

Thank you for choosing us as your trusted financial partner. We look forward to continuing to serve you with excellence and dedication.


Best Regards,
United Overseas Bank (Thai) PCL