UOB Rayong Branch: Stepping into a Sustainable Future

At UOB, sustainability is not just a concept, it is a real action, as evidenced by UOB’s new branch in Rayong, a key province in the Eastern Economic Corridor (EEC) with continuous economic growth. It is not only a financial service center for general customers and entrepreneurs, but also a model of a “sustainable bank branch” that prioritizes the environment, the quality of life of customers and employees, including participation in the sustainable development of local communities. This is an important principle in designing this branch.

Ms. Piyaporn Ratanaprasartporn, Country Function Head of Channels & Digitalisation at UOB Thailand, explains the evolving role of sustainability in business: “In the past, many people may have thought that sustainability was only about the environment. However, there is now a greater understanding that sustainability encompasses social, economic, and environmental dimensions. Businesses are increasingly focusing on sustainable business practices by combining with the business strategy that considers sustainable growth in the long term. The design of Rayong branch under the concept of sustainability is one thing that confirms the commitment, sincerity and care for the community and society of UOB.”

UOB Rayong Branch: Prototype of the future bank branch

UOB Rayong Branch has been designed to be energy efficient, reduce environmental impact and enhance the quality of life for customers, employees and communities with 3 main design concepts that focus on sustainability

1. Energy-saving and environmentally friendly buildings - Care about the environment in every design element and material selection, such as designing to use natural light in the building to reduce electricity consumption, installing solar roof top panels to produce clean energy which will work in conjunction with the Smart Building system to automatically control energy saving, using environmentally friendly materials and reducing emissions by using furniture made from recycled materials, installing air filtration systems to control indoor air quality to be clean at all times, choosing sanitary systems that reduce water usage, including using electric vehicles and installing electric vehicle charging points to reduce carbon emissions into the environment.

2. Aiming to build good relationship with customers and community engagement - Through customer-centric design, the consulting service area is enhanced to help drive sustainable business development and growth. Focusing on engagement spaces within the branch to support knowledge sharing for customers and the community, as well as creating a relaxing environment and atmosphere conducive to providing impressive services.

3. Providing professional financial services by experts - The Bank places importance on developing skilled and responsible personnel by analyzing customer needs and offering financial products that are appropriate for each customer. Including a customer service center for SME with experienced customer relationship managers to provide advice and recommend products that are suitable for the business, including products that support the development of the business towards sustainability.

Because we believe that a good design is not just about the beauty, but also about the attention to every detail, UOB Rayong Branch is not just another branch, but a reflection of our commitment to build a sustainable future by taking care of our employees, customers and communities’ wellbeing altogether.

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