eAlerts!

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    Stay connected with your business

Overview

UOB eAlerts! is an email/SMS alert service that informs you of your account balances and alerts you of specific account and trade finance activities, to help you better manage your accounts.

Benefits

  • Monitor cash flow on-the-go
  • Flexibility to customise your alerts*
  • Choice of 2 convenient modes of notifications– email and/or SMS alerts
  • Manage your cash flow better with real-time notifications*
  • Waiver of monthly subscription for all Cash email alerts^
  • Supports local mobile numbers

* Available for selected account related activities.

^ Charges apply for Cash SMS alert.

Type of Alerts

Cash Alerts

Cash Alerts

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  • Account Balance - Choice of receiving notifications regarding your account balance up to four times a day, so that you are aware of your available funds for disbursements and investments.
  • Account Balance Below/Above Threshold - Receive real-time alert when your account balance goes below/above the threshold. This enables you to make timely decisions to manage your account and disbursements so that you will always have sufficient funds in your account.
  • Incoming Funds - Receive real-time notifications of incoming funds to your account exceeding the threshold amount. This saves you time and effort in monitoring incoming funds.
  • Debit Notification - Real-time notifications of any debits from your account exceeding the debit threshold amount. This helps you to manage your cash outflows with greater certainty.
  • Return of Cheques Deposited - Receive notifications for Thai Baht (THB) return cheques1 deposited into your account, so you can promptly follow up with the issuer of the cheques.

 

1 Only for THB cheques cleared through Thailand Clearing House

Requirements/Fees

To apply for Cash alerts, you will require a corporate Account in any currency offered by UOB in Thailand.

Monthly Subscription Charges

 

Alert Service Cash Alerts
(Per Account)
SMS

50 baht

(per mobile number per Account)
Email
Waived

 

 

Apply Now

Download Form

For new subscribers

Application form

For existing subscribers

Maintenance form

Required documents

  • A copy of Company’s Affidavit issued within the past 1 month (verified true copy)
  • A copy of national ID card/Passport of the authorized signatory of the company (verified true copy)

Terms and Conditions

Download Terms and Conditions for UOB eAlerts! Service

FAQ

To apply for UOB eAlerts!, you need to complete the following:

  1. UOB eAlerts! Application Form
  2. A copy of Company’s Affidavit issued within the past 1 month (verified true copy)
  3. A copy of national ID card/Passport of the authorized signatory of the company (verified true copy)

The service will be activated within five business days upon receipt of all duly completed documents.

Yes, you can subscribe to this service for all your corporate current/savings accounts with UOB. Prevailing charges will apply. Please refer to the Application Form for information on the applicable fees and charges.

There is no limit to the number of recipients you can add to your UOB eAlerts! subscription. Prevailing charges will apply. Please refer to the Application Form for information on the applicable fees and charges.

Please refer to the UOB eAlerts! application form on the applicable monthly subscription charge.

All fees and charges will be deducted from your designated account within the first week of the month.

Yes, this service is safe and secure. All notifications will have the account number masked to ensure that your account identity is protected.

As an added precaution to prevent unauthorised access to your account information, you may wish to delete any SMS messages / emails containing UOB eAlerts! notifications once you have read them.

Due to the restriction of 160 characters for SMS messages, abbreviations for certain terminologies will be used in SMS alerts.

It depends on the network connection of your mobile service provider. Generally, you should receive the SMS alerts at the stipulated time intervals. There may be delays due to high volume of network traffic, for example, during festive occasions such as New Year and Christmas.

You may incur additional charge(s) imposed by your mobile service provider for overseas SMS messages

As long as your mobile service provider supports SMS messaging, you can enjoy the eAlerts! service.

Please complete the eAlerts! Maintenance Form to update your mobile number.

Yes, this service will work as long as your mobile phone plan allows you to receive SMS messages.

Please inform your mobile service provider immediately to disable the line to protect your account information. After which, please call our Corporate Client Service  02 093 4848 for assistance.

Yes, you will receive all Cash alerts except Return of Cheque Deposited alert on weekends. For alerts on Account balances, you may choose not to receive alerts on weekends

Yes, you may change the threshold amount for Cash alerts by completing the eAlerts! Maintenance Form.