UOB eAlerts! is an email/SMS alert service that informs you of your account balances and alerts you of specific account and trade finance activities, to help you better manage your accounts.
* Available for selected account related activities.
^ Charges apply for Cash SMS alert.
1 Only for THB cheques cleared through Thailand Clearing House
Terms and Conditions
To apply for UOB eAlerts!, you need to complete the following:
The service will be activated within five business days upon receipt of all duly completed documents.
Yes, you can subscribe to this service for all your corporate current/savings accounts with UOB. Prevailing charges will apply. Please refer to the Application Form for information on the applicable fees and charges.
There is no limit to the number of recipients you can add to your UOB eAlerts! subscription. Prevailing charges will apply. Please refer to the Application Form for information on the applicable fees and charges.
Please refer to the UOB eAlerts! application form on the applicable monthly subscription charge.
All fees and charges will be deducted from your designated account within the first week of the month.
Yes, this service is safe and secure. All notifications will have the account number masked to ensure that your account identity is protected.
As an added precaution to prevent unauthorised access to your account information, you may wish to delete any SMS messages / emails containing UOB eAlerts! notifications once you have read them.
Due to the restriction of 160 characters for SMS messages, abbreviations for certain terminologies will be used in SMS alerts.
It depends on the network connection of your mobile service provider. Generally, you should receive the SMS alerts at the stipulated time intervals. There may be delays due to high volume of network traffic, for example, during festive occasions such as New Year and Christmas.
You may incur additional charge(s) imposed by your mobile service provider for overseas SMS messages
As long as your mobile service provider supports SMS messaging, you can enjoy the eAlerts! service.
Please complete the eAlerts! Maintenance Form to update your mobile number.
Yes, this service will work as long as your mobile phone plan allows you to receive SMS messages.
Please inform your mobile service provider immediately to disable the line to protect your account information. After which, please call our Corporate Client Service 02 093 4848 for assistance.
Yes, you will receive all Cash alerts except Return of Cheque Deposited alert on weekends. For alerts on Account balances, you may choose not to receive alerts on weekends
Yes, you may change the threshold amount for Cash alerts by completing the eAlerts! Maintenance Form.